FAQ

  • Who is Multiply?

    Multiply is a Canadian lead‑handling partner that sells the appointment so you can sell your product.

    Your expertise is your product, while our expertise is contacting your leads via phone, email and SMS to multiply your conversions

    We act as an extension of your team—reaching out quickly, warming up leads and handing off sales‑ready opportunities.

  • Why do I need a lead‑handling service?

    Generating and converting leads is essential for business , but many organisations struggle to keep up as their sales networks grow.

    Signs that you need help include spending increasing time on lead management, declining conversion rates and an accumulation of unactioned leads.

    Outsourcing your lead follow‑up allows your brokers or salespeople to focus on closing deals while we ensure no opportunity is missed.

  • How does Multiply qualify and transfer leads?

    We use a proprietary warm‑up process.

    Once a lead comes in from your website, advertising or email campaigns, our team contacts the prospect via multi‑channel outreach.

    Through calls, emails and SMS we qualify interest and only transfer sellable inquiries to your brokers or sales team. When a lead is ready, we facilitate a warm transfer—an assisted phone call that connects the prospect directly with your broker or sales agent.

  • What industries do you work with?

    Multiply serves businesses across insurance, finance, real estate, health and professional services. We also support automotive and motorsport dealers, helping them fill showrooms so their reps can focus on selling.

    If your business relies on inbound leads and needs help with follow‑up, we can design a program to fit your industry.

  • How quickly do you contact and transfer leads?

    Industry research stresses the importance of responding promptly—lead‑management platforms often use acceptance clocks to ensure urgency.

    At Multiply we reach out within minutes of receiving a lead, warm it up through multiple touches and transfer it to your team while the prospect’s interest is still high.

  • Can you handle multiple lead sources and integrate with my existing tools?

    Yes. We work with leads from your website, online ads, email campaigns and other channels.

    In line with industry best practices, we integrate with your CRM and marketing platforms, ensuring that data flows smoothly between systems. We can also brand communications and run the platform on your sub‑domain if desired.

  • Do my agents need to log in to yet another platform?

    No. We believe lead‑handling should be seamless. After our system is configured, your agents simply receive leads via their preferred contact method (phone, email or SMS). This mirrors best‑practice solutions where agents are offered or routed leads via their contact details without needing to log in.

  • Are your services available in French and English?

    Multiply operates across Canada, including Québec. Our team is bilingual and our systems accommodate multiple languages, reflecting best‑practice platforms that support global users

  • How do we start working together?

    Getting started is easy: use the free consultation button at the top right of our website. We’ll discuss your monthly lead volume and business goals, design a tailored lead‑handling program, and begin contacting your leads within days.

    By letting Multiply handle the follow‑up, your team can focus on closing deals and growing revenue instead of chasing calls & appointments.