Montréal-based · Bilingual · Law 25 · PIPEDA · CASL · CRTC · TCPA · AMF(418) 425-4348Book a callTrust CenterFrançais

More booked appointments for clinics and health providers.

We call back new patient inquiries, handle overflow on your phone lines and book appointments, so your front desk can look after the people in front of them.

What clinics tell us

  • The phone rings while the front desk is busy
  • Web inquiries wait a day or more for a call
  • No-shows and empty slots
  • Hiring and keeping reception staff is hard

How we help

  • Call-backs on new patient inquiries
  • Overflow coverage on your phone lines
  • Appointment booking and reminders
  • Bilingual service
  • Strict handling of personal information

How it works

How it works

1

Inquiry

Web form, missed call or referral.

2

Call back

We reach the person and answer the basics.

3

Book

We book them into your schedule.

4

Remind

We confirm to cut down on no-shows.

“Very few companies could have adapted so quickly to our needs. Kudos to your team, who were able to understand us so accurately and implement the right adjustments in record time.”
Samuel Labrecque
Director, Business Development, Lussier

Common questions

Do your agents give medical advice?

Never. They book appointments and answer general questions you approve.

Can you book into our scheduling system?

Yes. We work with any scheduling system and adapt our workflow to fit into yours.

How is health information protected?

Under Law 25 and PIPEDA, with access limited to what each call needs.

Want to see what this could look like for you?

Book 30 minutes. We'll look at your setup and tell you honestly where we can help.